Newsletter

Privacy Policy

This privacy policy sets out how PoolStore.com uses and protects any information that you give PoolStore.com when you use this website.

PoolStore.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

PoolStore.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 10/8/2012.

What we collect

While we encourage you to register with us when you place orders or otherwise visit our web site, registration is not required of anyone. The registration process simply helps us to provide you with a personalized shopping experience and with much easier checkout options. You must be 13 years of age or older to register. We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode and preferences
  • password

What we do with the information we gather

We use some or all of that customer information to send you e-mail updates about any orders received or shipped, upcoming sales and promotions and product information. We also hope to learn more about our customers’ needs and wants to improve your shopping experience. In addition, we use that information, when necessary, to contact you concerning the status of an order or to answer any of your questions. We may contact you by email, phone, fax or mail.

We will not sell or otherwise share any personal information about you to or with any third party. At times, we may share aggregate, or summary information, such as statistics about our customers, sales traffic patterns and related site information to reputable third-party vendors. All such information, however, will not include any personally identifiable information about you.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure,we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. For example, we encrypt your personal information, including your credit card number, whenever that information is transmitted over the Internet using a VeriSign SSL (Secure socket Layer), to safeguard your Internet transactions.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Contacting the Website

If you have any questions or comments regarding this privacy statement, regarding our business practices, or regarding your dealings with this web site write to us at:

PoolStore.com
1041 W. Avenue M-14
Palmdale, CA 93551

Or calling us at 800-918-POOL (7665)